Privacy Policy

Elevation Privacy Policy

ELEVATION – (“ELEVATION”), the consulting arm of NACHA –The Electronic Payments Association® is committed to safeguarding your privacy. This Web site adheres to the following policy for ensuring the privacy of any personally identifiable information that may be collected through it.


  • Your visit to the Web site,
  • The information that ELEVATION collects from visitors and the personal information that you submit to ELEVATION to access information and services through this Web site,
  • How collected and personal information is used,
  • When personal information may be shared with third parties, and
  • Security of information.


You do not need to provide any personal information to visit public sections of this Web site. To evaluate this Web site and improve our service to you, our web servers may automatically collect usage data, such as Internet provider address, browser type and access time.


This Web site will only collect personally identifiable information from you if you voluntarily supply it (e.g. contracting with ELEVATION for services, surveys, etc.). ELEVATION, and by proxy, NACHA, is the administrator of this Web site and the only organization that uses the information collected on this Web site. ELEVATION does not sell or rent information from this Web site.


We use industry standard software to create summary statistics of the Web site usage data we collect, which may then be used to highlight what our visitors find interesting, to improve the Web site design specifications, to identify system performance issues and for other internal purposes.

We may use your IP address to help diagnose problems with our servers and to administer the Web site. Data gathered from logging your IP address is not tied to your personal information and is not used to identify you.


Like most Web sites, our server may place a “cookie,” or small file, in the browser of a visitor's computer. This cookie will assign a user a unique number that allows this Web site to save information so that the information does not need to be re-entered and makes it more convenient for you to use the Web site. At no time will this cookie reveal to others any information about you.


If you register to access various services and information on the Web site, you may be asked to complete online registration forms and submit personal information such as your name, address, phone number, e-mail address, payment method and personal preference information. You may be asked to confirm enrollment or your identity by entering a User ID and password, clicking on “acceptance buttons,” or other methods to verify your identity. You also may be asked to submit additional personal information or financial information in order to use certain specific services.


The personal information you provide not only enables you to access various services offered on the Web site, but also enables us to provide you with better service generally. We may use this information to contact you to respond to an inquiry we receive from you or to keep you informed about ELEVATION and its services. If you choose to communicate with ELEVATION by e-mail, then e-mail from ELEVATION to you will be considered to be sent with your consent and will be accessible to anyone who has access to your e-mail.

We may collect e-mail addresses to improve our service to our customers and Web site users. In some cases, we may contact you to let you know about new products or services. If you do not wish to be contacted by us for this purpose, or you believe you are receiving our communications in error or no longer want to receive them, you may inform us by clicking on the “unsubscribe” link in any e-mail from ELEVATION marketing a product or service. We will discontinue this type of contact with you within [10] days after we receive your e-mail.

We request that you protect the confidentiality of any User ID and password you use to access any of your services online. You are responsible for all activity on the Web site accessed by your User ID and password. Access by ELEVATION’s employees or consultants to any personal information you provide is limited to only information necessary to provide the business service offered and to allow employees or consultants to perform their duties for ELEVATION.

To provide you with services or information offered on the Web site, or to complete transactions or requests you initiate on the Web site, we may transfer you to outside services provided by third-party operators. In certain instances, the third-party content may be “framed” in such a way that it appears that you are still on ELEVATION’s Web site. In such cases, we will have agreements with those third parties whose Web sites you may be transferred to, under which the third parties agree to maintain the confidentiality of your personal information and to use it only to help us serve you.


Other than as set forth herein, we will not disclose your personal information to third parties without your written consent (which consent may be obtained electronically, such as by e-mail), unless we reasonably believe the disclosure is essential to the conduct of the company’s business or to provide services to you, including but not limited to where such disclosure is required by law, or if we believe such action is necessary in order to:  (1) conform to the requirements of the law or comply with legal process served upon us; (2) protect or defend our legal rights or property, this Web site, or our users; (3) investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions for using this Web site; or (4) resolve customer disputes or inquiries.

We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, and delivering packages. They have access to personal information needed to perform their functions, but may not use it for other purposes. We do not provide your personal information to third parties for telemarketing, e-mail or direct mail solicitation. When we contract with other companies to market or advertise products for ELEVATION, we require that those companies also protect your personal information.


While browsing the Web site, you may encounter hypertext links to other third-party operated Web sites. These other third-party Web sites may send their own cookies to you, log your IP address and otherwise collect data or solicit personal information. ELEVATION DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEB SITES, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEB SITE FOR FURTHER INFORMATION.


Our policies and procedures limit access to personal information to those with a business reason to know such information.

ELEVATION employs Secure Sockets Layer (SSL) technology to encrypt the transmission of nonpublic personally identifiable financial and transaction information over the Internet. ELEVATION also utilizes additional security devices, such as firewalls, security patches and anti-virus programs, to protect nonpublic personally identifiable information. Access to nonpublic personally identifiable financial information is limited, through password protection devices and physical safeguards, to authorized employees as necessary to perform the requested transaction. We reveal only partial digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. However, we cannot guarantee the confidentiality or security of your browser or any communication transmitted or accessible over the Internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

ELEVATION works to maintain the privacy of any personally identifiable information (name, mailing address, e-mail address, etc.) that may be collected though our Web site. This Web site has security measures in place; however, ELEVATION does not represent, warrant or guarantee that personal information will be protected against unauthorized access, loss, misuse or alterations. Similarly, ELEVATION disclaims liability for personal information submitted through this Web site. Users are hereby advised that they submit such personal information at their own risk.


ELEVATION reserves the right to change this policy at any time. Please review the contents of this Privacy Policy frequently, as we may amend it from time to time to reflect changes in our services and our policies relating to data privacy. Amendments will become effective when posted on the Web site. ELEVATION will not provide you with a notice of any change in this Web site policy. It is your responsibility to monitor and review any updates to this Privacy Policy. Your continued use of this Web site, or online services provided by ELEVATION, after such posting will be deemed your acceptance of these changes to our Privacy Policy.

You may direct questions regarding this policy to:


This policy was revised on March 21, 2017.


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